rematchTerms of Use

When you create an account on rematch, you agree to the terms governing your use of our platform. We operate an online sportsbook and casino service available only in jurisdictions where local law permits. Our terms outline your rights and responsibilities as an account holder—from account creation and deposit procedures through withdrawal, dispute resolution, and account closure.

These terms apply to all rematch users regardless of access method (web browser, mobile app, or tablet). By registering, depositing, or placing any entry on rematch, you acknowledge that you have read and agree to our terms. If you do not agree, you should not use our platform. We at rematch reserve the right to update these terms at any time; continued use of rematch following any update constitutes your acceptance of the revised terms.

Below, we outline the core conditions that govern your rematch account.

Account Opening and User Eligibility on rematch

To open a rematch account, you must be at least 18 years old (or the legal age of majority in your jurisdiction) and a resident of a region where our services are available. We do not offer rematch access in jurisdictions where online gaming is prohibited by law. During signup, you provide accurate personal information and government-issued identification. We verify this information through KYC (Know Your Customer) procedures before your account is fully activated.

You are responsible for maintaining the confidentiality of your rematch password. We do not store your password in plain text—it is encrypted and cannot be retrieved by our support team. If you forget your password, use the password reset function in your rematch account settings. Do not share your login credentials with anyone, as rematch holds you solely accountable for all activity on your account.

You must provide accurate information when creating your rematch account. If we discover false or misleading information, we reserve the right to suspend your account, forfeit your balance, and report suspicious activity to relevant authorities. Each person may hold only one rematch account. If we detect multiple accounts linked to the same person, we will close all duplicate accounts and forfeit their balances.

Deposits, Withdrawals, and Payment Methods

We accept deposits through multiple payment methods available to users in supported regions: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Each deposit method has its own minimum and maximum limits, displayed during checkout. Your deposit is credited to your rematch wallet instantly upon successful payment.

All funds in your rematch account remain your property. You may withdraw your balance at any time, subject to verification and anti-fraud review. Withdrawals are processed to your original deposit method or an alternative method you have registered and verified. Processing times depend on the payment partner—e-wallet withdrawals (mobile banking, local payment, online payment) typically complete within hours; bank transfers may take 1-2 business days, or longer during weekends and holidays (e.g., Idul Fitri, Idul Adha, Imlek).

We reserve the right to place a temporary hold on withdrawals if we detect suspicious activity, multiple rapid transactions, or potential fraud patterns. Such holds are subject to our compliance review and typically last 24-48 hours. If your withdrawal is held, we will notify you in your rematch account message centre. Do not withdraw more than you have deposited unless you have generated winnings—attempting to exploit payment methods for unauthorised transfers will result in account closure and forfeiture of your balance.

We at rematch treat every deposit and withdrawal with the same security and compliance rigor—your funds are yours, and we protect them accordingly.

Wagering, Settlement, and Dispute Resolution

When you place an entry on rematch—whether on Liga 1 fixtures, live-dealer tables, slots, or Mobile Legends esports—your stake is immediately deducted from your account balance. Once the event concludes, rematch settles your entry. Winnings are credited instantly; losses remain as a debit. All settlement decisions on rematch are final and binding. If you believe an entry was settled incorrectly, you have 30 days to contact our support team with evidence. After 30 days, no disputes will be considered.

rematch is not responsible for delays or technical interruptions in entry placement, game information updates, or settlement notifications. If you experience technical issues during an entry, contact our support team immediately and provide screenshots or timestamps. We will investigate claims of technical failure, but rematch does not reimburse entries solely on the basis of user error, network interruptions on your side, or browser/device issues.

All odds displayed on rematch are indicative and subject to change. Your entry is confirmed only when you submit it and rematch displays a confirmation message. If odds change between the time you load a market and the time you confirm your entry, you accept the odds at the time of submission. rematch assumes no liability for price movements or market closures that prevent entry placement.

Our rematch Policies and Jurisdiction Notice

Bonus Terms and Promotional Offers

rematch may offer promotional bonuses, welcome packages, or free-play credits to new or returning account holders. Any bonus is subject to terms displayed when the bonus is issued. Bonuses may carry wagering requirements, expiration dates, or restrictions on which games they can be used for. You must meet all bonus conditions before winnings can be withdrawn. If you fail to meet bonus conditions, the bonus credits expire and cannot be converted to cash. rematch reserves the right to cancel any promotional offer without notice.

Prohibited Activity and Account Closure

rematch prohibits collusion, match fixing, abuse of promotional offers, money laundering, and any activity that violates local law or rematch terms. We also prohibit the use of VPNs, proxy services, or other methods to circumvent geographic restrictions or access rematch from prohibited jurisdictions. If we detect prohibited activity, we will close your account immediately, forfeit your balance, and report the activity to relevant authorities.

You may close your rematch account at any time by contacting our support team. Upon closure, your account is suspended and cannot be reactivated. Any balance remaining in your account will be withheld for 30 days to allow time for dispute claims. After 30 days, unclaimed balances may be forfeited or donated to charitable causes, as permitted by local law.

Liability and Data Protection

rematch operates on an "as-is" basis. We do not guarantee uninterrupted access, error-free results, or specific outcomes. rematch is not liable for losses resulting from technical failures, market volatility, user error, or factors beyond our control. Your use of rematch is at your own risk.

We at rematch encrypt your personal data and payment information using industry-standard security protocols. Your data is stored securely and not shared with third parties except as required by law or for payment processing. For details, see our Privacy PolicyYou can request access to, or correction of, your personal data by contacting our support team.

For questions about these terms or to report suspected violations, contact our support team via the message centre in your rematch account. For legal inquiries, see our Legal NoticeThese terms are governed by the jurisdiction in which rematch is registered and operated. Any dispute arising from these terms is subject to the dispute resolution procedures outlined in our Legal Notice