rematch Legal Notice

We at rematch operate an online entertainment platform offering football markets, live-dealer tables, slot games, and esports coverage in jurisdictions where local law permits. This legal notice outlines the terms under which our services are available, your responsibility to verify compliance with your own jurisdiction's law, and how we manage your account and data within applicable legal frameworks.

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that their access to and use of rematch comply with the laws and regulations of their own jurisdiction. If you access rematch from a jurisdiction where our services are not legally available, you do so at your own risk and without our authorization.

This page outlines the legal boundaries and commitments that guide rematch's operations.

Service Availability and Jurisdiction

Where rematch Operates

We at rematch provide our platform in selected regions of Southeast Asia where the applicable law permits online gaming and sportsbook operations. Our services are accessible to users in areas including Jakarta, Surabaya, Bandung, and Medan, subject to local regulatory approval. We do not claim to operate under any specific national license, and we do not advertise our platform as "licensed in Indonesia" or any other single jurisdiction. Instead, we operate in compliance with the legal frameworks of the regions where we offer our services.

If you are uncertain whether rematch is available in your location, you are responsible for checking your local laws before accessing our platform. We reserve the right to restrict access to users in jurisdictions where we cannot legally operate. If we discover that a user is accessing rematch from a prohibited jurisdiction, we may suspend or close that account without notice.

Account Eligibility

To open and maintain an account on rematch, you must meet several criteria. You must be a natural person of legal age in your jurisdiction to enter into contracts and participate in gaming activities. You must not be a resident of any jurisdiction where online wagering is prohibited. You must provide accurate, complete, and current personal information during registration and KYC (Know Your Customer) verification. Any false or misleading information submitted during account creation is grounds for immediate account closure and forfeiture of funds.

We reserve the right to refuse service to any individual or to close any account if we believe that person is ineligible under our terms or applicable law. We also reserve the right to request additional documentation or proof of identity at any time to verify your eligibility.

Payment Methods and Local Compliance

We at rematch accept deposits and process withdrawals using payment methods tailored to the regions we serve. In Indonesia-accessible areas, we support DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet virtual accounts. Each payment processor operates under its own regulatory framework, and we comply with their requirements to process your transactions.

We do not store your payment credentials (bank account numbers, e-wallet login details, or card data). All payment processing is handled by licensed third-party processors who maintain their own security and compliance standards. If you have concerns about a specific payment method or transaction, you may contact our support team through the Help Center

We at rematch believe that legal clarity and user responsibility go hand in hand. Our operations are built on compliance, not marketing promises.

Data Protection and Legal Commitments on rematch

Data Handling and Privacy

We at rematch collect, store, and process personal data—your name, email, payment details, and game activity—only to operate your account and comply with anti-fraud and identity-verification law. Our data-handling practices are detailed in our Privacy PolicyWe encrypt your data in transit and at rest, and we share it only with essential processors (payment providers, identity-verification vendors, fraud-detection services) who are contractually bound to protect it.

We do not sell your personal data to third parties for marketing purposes. We may disclose your data to law enforcement or regulators if required by legal process (such as a warrant or court order). Your data is retained for periods required by law (typically seven years for payment records) and then securely deleted.

Account Security on rematch

You are responsible for maintaining the confidentiality of your rematch account credentials (username, password, and two-factor authentication codes). We at rematch implement industry-standard security measures including encryption, secure password hashing, and optional two-factor authentication. However, no security system is completely immune to attack. If you suspect unauthorized access to your account, contact us immediately through the Help Center

We are not liable for losses resulting from your own disclosure of your credentials to third parties or from phishing attacks targeting you directly. We recommend that you use a strong, unique password and enable two-factor authentication on your rematch account.

Limitation of Liability

We at rematch provide our platform "as is" without warranties of any kind—express or implied. We do not warrant that our service will be uninterrupted, error-free, or free from harmful code. To the extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages arising from your use of rematch, including lost profits or data loss. Our liability is limited to the amount you have deposited into your rematch account.

We are not responsible for delays or failures caused by circumstances beyond our control, such as internet outages, payment processor downtime, or events like Idul Fitri, Idul Adha, or Imlek holiday closures affecting banking partners.

Dispute Resolution and Contact

If you have a dispute with rematch regarding your account, a transaction, or our service, please contact our support team through the Help CenterWe will review your complaint and respond within standard business timelines. If you remain unsatisfied, you may escalate your complaint to the regulatory authority in your jurisdiction.

For legal inquiries, requests for information, or formal notices, contact us via the Help Center. Any legal documents must reference your rematch account number and describe the matter clearly. We are governed by the law of the jurisdiction in which rematch operates; disputes are resolved in accordance with that law.

Changes to This Legal Notice

We at rematch may update this legal notice from time to time as our operations evolve or as law changes. Material updates will be communicated to you via email or in-app notification. Your continued use of rematch after an update constitutes acceptance of the revised notice. For the complete terms governing your rematch account and our service, refer to our Terms and Conditions and Privacy Policy

This legal notice is provided for informational purposes and does not constitute legal advice. If you have questions about how rematch's legal framework applies to your specific situation, we recommend consulting a legal professional in your jurisdiction.